Upcoming Webinar: Connecting with Consumers in the Community

As electricity providers move toward customer-centricity, they have a multitude of customer engagement and education strategies to consider for connecting with different types of consumers. During this one-hour Peer Connect Webinar on Tuesday, April 9 at 1 p.m. (ET), we will explore how community events can be an essential part of this engagement mix.

First, we will hear from ComEd, the winner of the Consumer Education category of the 2024 Best Practices Awards, on how their Powering Lives Resource Fairs are connecting customers in need with several types of assistance. Then, FreeState Electric Cooperative in Eastern Kansas will share how they are boosting member engagement through their Crew at the Zoo event.

Featured speakers:

• Nathan Shannon, President & CEO, Smart Energy Consumer Collaborative
• Wendy Kutz, Senior Marketing Specialist, ComEd
• Sarah Farlee, Communications Manager, FreeState Electric Cooperative