Upcoming Webinar: “Customer Satisfaction and the Smart Grid”

During this Research Brief Webinar on Thursday, February 15 at 1 p.m. (ET), we will conduct a deep dive into the "Customer Satisfaction and the Smart Grid" report, which was based on a nationally representative survey of 1,500 Americans.

The new report explores consumer support for grid modernization (including willingness to pay for grid improvements), consumer interest in home electricity reports and other formats of energy usage data, consumer satisfaction with and trust of their electricity providers, and much more.

We will close the presentation with a 15-minute Q&A session and a brief preview of what you can expect at SECC's 2024 Consumer Symposium, which will be co-located with DISTRIBUTECH International in Orlando on Monday, February 26.

Featured speakers:

• Marie D'Arrigo, Vice President, Public Services, Maru/Matchbox
• Nathan Shannon, President & CEO, Smart Energy Consumer Collaborative
• Ben Pierson, Manager of Beneficial Electrification, Sioux Valley Energy
• Jay Lasseter, Vice President – Customer Delivery, Americas, Landis+Gyr