Smart Energy Consumer Collaborative – Smart Energy Consumer Collaborative https://smartenergycc.org Listen, Educate, Collaborate Wed, 08 May 2024 14:32:45 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.3 https://smartenergycc.org/wp-content/uploads/2017/09/cropped-SECC_LinkedIn_400x400_option2-32x32.png Smart Energy Consumer Collaborative – Smart Energy Consumer Collaborative https://smartenergycc.org 32 32 “Electric Vehicles: Exploring Consumers’ Cost Concerns” Survey Now Available https://smartenergycc.org/electric-vehicles-exploring-consumers-cost-concerns-survey/?utm_source=rss&utm_medium=rss&utm_campaign=electric-vehicles-exploring-consumers-cost-concerns-survey Wed, 08 May 2024 14:30:08 +0000 https://smartenergycc.org/?p=31991 The post “Electric Vehicles: Exploring Consumers’ Cost Concerns” Survey Now Available appeared first on Smart Energy Consumer Collaborative.

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LATEST NEWS

“Electric Vehicles: Exploring Consumers’ Cost Concerns” Survey Now Available

May 8, 2024
Latest News


Topics
Snapshot Survey, EVs


Press Release



Read It Here


Latest survey in the Smart Energy Snapshot Series provides insights for electricity providers on educating consumers about the cost benefits of electric vehicles

Fifty-four percent of Americans who do not currently own an electric vehicle (EV) are interested in purchasing one in the future; however, 64 percent cite the purchase price as a significant barrier to ownership, according to the latest survey from the Smart Energy Consumer Collaborative (SECC), a nonprofit organization that studies Americans’ energy-related behaviors, interests and values.

The “Electric Vehicles: Exploring Consumers’ Cost Concerns” survey – the fourth installment in SECC’s Smart Energy Snapshot Series – was fielded to a nationally representative sample of 1,539 respondents in late March as stories about declining consumer interest in EVs made headlines. The new survey explores the cost barriers that consumers may face in the shift to electric transportation and how affordability impacts consumers’ willingness to move away from gas-powered vehicles.

Beyond the purchase price, consumers also have concerns about the cost of installing an EV charger at home (55 percent), unexpected battery costs (48 percent), the cost of electricity (42 percent) and maintenance costs (38 percent), which are known to be less over the lifetime of the vehicle compared to gas-powered cars. When asked to select a single cost barrier that was the most impactful, a plurality of consumers (40 percent) cited the purchase price, with unexpected battery costs a distant second at 14 percent.

An infographic highlighting the key figures from the “Electric Vehicles: Exploring Consumers’ Cost Concerns” survey can be viewed here, and a slide deck with the full survey findings is available exclusively for SECC’s membership here. In addition, we will be hosting a webinar on Wednesday, May 15 at 1 p.m. (ET) on the key findings of this Snapshot Survey with guest speakers from Austin Energy, SELCO and Puget Sound Energy (PSE).

More Info


2020 Howell Mill Road NW
Suite D-260
Atlanta, GA 30318
(844) 644-0107

Press inquiries, please contact Jonathan Field.

The post “Electric Vehicles: Exploring Consumers’ Cost Concerns” Survey Now Available appeared first on Smart Energy Consumer Collaborative.

]]> Electric Vehicles: Exploring Consumers’ Cost Concerns Infographic https://smartenergycc.org/electric-vehicles-exploring-consumers-cost-concerns-infographic/?utm_source=rss&utm_medium=rss&utm_campaign=electric-vehicles-exploring-consumers-cost-concerns-infographic https://smartenergycc.org/electric-vehicles-exploring-consumers-cost-concerns-infographic/#comments Tue, 07 May 2024 17:00:26 +0000 https://smartenergycc.org/?p=31977 The post Electric Vehicles: Exploring Consumers’ Cost Concerns Infographic appeared first on Smart Energy Consumer Collaborative.

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Infographic

Electric Vehicles: Exploring Consumers’ Cost Concerns Infographic


The “Electric Vehicles: Exploring Consumers' Cost Concerns” survey seeks to understand how affordability impacts consumers’ willingness to switch away from gas-powered vehicles. This Snapshot Survey explores some of the challenges consumers face on the road to electric transportation and reveals insights on educating consumers about the cost benefits of electric vehicles (EVs).

Fielded to a nationally representative sample of 1,539 respondents in late March, this survey found that 54 percent of consumers who don’t currently own an EV are open to owning one in the future. However, costs continue to be a significant impediment to adoption, particularly purchase price, which 40 percent of current non-owners of EVs cite as the single largest cost barrier to ownership.

View the infographic here to discover more of the top findings and figures from “Electric Vehicles: Exploring Consumers' Cost Concerns”, including consumer awareness of tax credits and rebates for purchasing an EV. Members are also encouraged to download the slides for the complete survey results.


Recommended Resources


The post Electric Vehicles: Exploring Consumers’ Cost Concerns Infographic appeared first on Smart Energy Consumer Collaborative.

]]> https://smartenergycc.org/electric-vehicles-exploring-consumers-cost-concerns-infographic/feed/ 1 May 3: Duke Reports Carbon Emissions Down 48 Percent https://smartenergycc.org/may-3-duke-reports-carbon-emissions-down-48-percent/?utm_source=rss&utm_medium=rss&utm_campaign=may-3-duke-reports-carbon-emissions-down-48-percent Fri, 03 May 2024 13:00:21 +0000 https://smartenergycc.org/?p=31985 The post May 3: Duke Reports Carbon Emissions Down 48 Percent appeared first on Smart Energy Consumer Collaborative.

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May 3

Duke Reports Carbon Emissions Down 48 Percent Since 2005


Top consumer smart energy news hand-selected and brought to you by the Smart Energy Consumer Collaborative.

Member News

Duke Energy Reports Carbon Emissions Down 48 Percent Since 2005


According to Duke Energy’s 2023 Impact Report, electric generation carbon emissions are down 48 percent since 2005, and the company is moving forward to its 2050 clean energy transition strategy. Duke reported that it is on track to meet interim 50-percent carbon emission reduction targets by 2030. The company added that it expects fluctuations in carbon emissions in the short term as coal retires and other forms of generation enter service.


Read the article

Minnesota’s Biggest Solar Project Will Help Replace a Huge Coal Plant


One of the largest solar projects in the country is moving closer to completion, and it’s not in a famously sunny state like California, Texas or even Florida. It’s in Minnesota, on former potato farms near the site of a retiring coal plant. The Sherco solar and energy-storage facility will be the largest solar project in the Upper Midwest, and the fifth largest in the U.S. by the time it’s fully completed in 2026.


Read the article

WeaveGrid Launches Electric Vehicle Initiatives with Southern Company Subsidiaries


WeaveGrid, a software provider whose products help enable accelerated electric vehicle (EV) adoption on the electric grid, will collaborate with Southern Company subsidiary Alabama Power to launch an innovative new program for EV owners in the Alabama Power service footprint. The company is also working with Georgia Power to pilot a similar program for a limited number of EV owners in Georgia.


Read the article

2024 Power Player Awards Announced for Energy Innovation


The Smart Electric Power Alliance (SEPA) has shared the winners of the 2024 SEPA Power Player Awards. This year’s award categories are tied to SEPA’s five critical focus areas: resilience, transportation, energy storage, emerging technology and policy, along with energy equity. SEPA’s 2024 Power Player Awards honor the contributions of utilities, regulators, policymakers and other stakeholders who played a role in advancing actionable decarbonization solutions in 2023.


Read the article

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Industry News

Can Streetlights Unlock Big City EV Charging? This Startup Thinks So


It’s hard enough to find street parking in a city – let alone a spot where an electric vehicle can also plug in and charge. But a potential solution rests in the streetlights and lampposts that blanket city sidewalks and are already wired up to the power grid. That grid hookup makes light posts ideal hosts for curbside EV charging – so long as that charging system is cheap and easy to install, safe and simple to use, and able to withstand the vagaries of life on the street.


Read the article

Five Ways Cities Can Accelerate EV Charger Deployments Equitably


As more electric vehicles get on the road, cities and counties are considering how to equitably build out the public charging infrastructure needed to power such vehicles. The third quarter 2023 report on EV charging infrastructure trends from the National Renewable Energy Laboratory identifies some of the current charging disparities: Fewer public chargers are available in rural areas and disadvantaged communities compared with suburban and wealthier areas, for example.


Read the article

New England Utilities Plan “Transformational” Data Platform


A group of New England utilities plans to seek federal funding for a regional energy data platform that would make it easier for consumers and contractors to estimate potential savings from efficiency upgrades or new electric technologies. Clean energy advocates see this kind of service as key to supporting the rollout of Inflation Reduction Act rebates and, more broadly, to controlling costs and demand on a lower-carbon power grid.


Read the article

Customer Academies Offer Utilities Unique Way to Connect with Communities


A growing number of public power utilities are giving their customers a ground level view of their operations through Customer Academies, which give customers a unique opportunity to deepen their understanding of how their local utility works. In Missouri, Carthage Water & Electric Plant in April wrapped up its first-ever Customer Academy.


Read the article



The post May 3: Duke Reports Carbon Emissions Down 48 Percent appeared first on Smart Energy Consumer Collaborative.

]]> BlastPoint https://smartenergycc.org/member-spotlight-blastpoint-2024/?utm_source=rss&utm_medium=rss&utm_campaign=member-spotlight-blastpoint-2024 Wed, 01 May 2024 12:30:25 +0000 https://smartenergycc.org/?p=31964 BlastPoint specializes in developing AI-powered, result-driven customer intelligence software designed to assist utility companies in reaching the right customers at the right time through the right channels with just the right messages. Continue reading →

The post BlastPoint appeared first on Smart Energy Consumer Collaborative.

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May 2024

Member Spotlight


Throughout 2024, SECC will recognize one member every month, providing an organizational profile and highlighting the member's accomplishments in the smart energy space.



About BlastPoint


BlastPoint specializes in developing AI-powered, result-driven customer intelligence software designed to assist utility companies in reaching the right customers at the right time through the right channels with just the right messages. Designed for business teams, BlastPoint’s Customer Intelligence Platform makes data insights accessible and actionable in less than three months of implementation.

BlastPoint has enabled companies in highly regulated industries around the world to operationalize customer data, meet customer experience goals and become customer-focused organizations.

Customer Intelligence Technology


The company’s objective-driven machine learning technology is meticulously crafted to support the achievement of specific goals. Setting itself apart, BlastPoint refreshes data daily for 20 percent of U.S. households and businesses. Each solution offered is customized to fit the unique customer base of the utility, eschewing the generic, one-size-fits-all approach. As market conditions shift, BlastPoint's models evolve in tandem, ensuring they remain aligned with the dynamic needs of customers.

The platform's success is driven by the collective expertise of its team, which brings over 100 years of experience in data science. This depth of knowledge ensures that data is not just collected, but effectively leveraged to drive real ROI and boost customer satisfaction.

Embracing a Data-Driven Approach to Customer-Centricity


As the digital era reshapes industries, the utilities sector faces a crucial transformation, shifting from viewing individuals as "ratepayers" to engaging them as valued "customers" with a focus on customer-centricity and data-driven strategies.

BlastPoint offers strategic partnerships and business-oriented strategies, enabling utilities to effectively manage this transition by providing the necessary tools, expertise and support to empower utilities to leverage analytics to their fullest potential. By adopting a data-driven and customer-focused approach, utilities not only enhance customer satisfaction but also achieve significant operational and financial improvements.

Make Your Customer Data Work for You


Utilities utilizing BlastPoint have experienced a 30-percent increase in digital self-service engagement, more than a 300-percent increase in engagement with low-to-moderate income customers, a 98-percent increase in enrollment in EV programs, a 47-percent increase in collection rates and more. Their use cases extend across a wide range of customer-related initiatives, including:

  • Engage Low-to-Moderate Income Customers: Enhance support by educating on assistance options and streamlining the enrollment process, ensuring timely help for those at risk.
  • Optimize Call Management: Reduce call center load by promoting the use of digital channels for a seamless customer experience.
  • Elevate Satisfaction with AI: Utilize artificial intelligence to improve customer happiness and boost daily satisfaction metrics.
  • Refine Program Targeting: Increase program impact by matching initiatives to the ideal customer profile and refining communication strategies.
  • Enhance Collections Strategy: Proactively manage accounts by identifying deviations from predictive models and engaging customers with timely outreach.
  • Promote Energy Efficiency: Encourage adoption of energy-saving measures among customers most likely to engage, enhancing program uptake.
  • Increase E-Billing Adoption: Drive e-billing enrollment by aligning with customer values on sustainability, targeting those most receptive.
  • Accelerate EV Adoption: Identify leading consumers in EV adoption, focusing efforts on achieving equitable access and participation.

Learn more about their technology by visiting blastpoint.com and following the company on LinkedIn and X.



The post BlastPoint appeared first on Smart Energy Consumer Collaborative.

]]> Upcoming Webinar: Cost Concerns Around Electric Vehicles https://smartenergycc.org/upcoming-webinar-cost-concerns-around-electric-vehicles/?utm_source=rss&utm_medium=rss&utm_campaign=upcoming-webinar-cost-concerns-around-electric-vehicles Mon, 29 Apr 2024 15:38:46 +0000 https://smartenergycc.org/?p=31968 The post Upcoming Webinar: Cost Concerns Around Electric Vehicles appeared first on Smart Energy Consumer Collaborative.

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LATEST NEWS

Upcoming Webinar: Cost Concerns Around Electric Vehicles

April 29, 2024
Latest News


Topics
Webinar, Electric Vehicles



Register Here


During this one-hour Peer Connect Webinar on Wednesday, May 15 at 1 p.m. (ET), we will begin by reviewing the key findings from the "Electric Vehicles: Exploring Consumers' Cost Concerns" survey, which will be released next week.

Then, we will hear from three electricity providers – Austin Energy, SELCO and Puget Sound Energy (PSE) – on how they are working to address equity and affordability concerns around EVs in their respective service territories.

Featured speakers:

  • Amy Atchley, EV Equity Development Manager, Austin Energy
  • Mackenzie Martin, Community Projects Manager, Puget Sound Energy (PSE)
  • Patrick Collins, Integrated Resources Analyst, SELCO
  • Jason McGrade, Deputy Director, Smart Energy Consumer Collaborative

The post Upcoming Webinar: Cost Concerns Around Electric Vehicles appeared first on Smart Energy Consumer Collaborative.

]]> April 26: Con Edison Updates Clean Energy Progress https://smartenergycc.org/april-26-con-edison-updates-clean-energy-progress/?utm_source=rss&utm_medium=rss&utm_campaign=april-26-con-edison-updates-clean-energy-progress Fri, 26 Apr 2024 14:25:39 +0000 https://smartenergycc.org/?p=31961 The post April 26: Con Edison Updates Clean Energy Progress appeared first on Smart Energy Consumer Collaborative.

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April 26

Con Edison Updates Clean Energy Progress


Top consumer smart energy news hand-selected and brought to you by the Smart Energy Consumer Collaborative.

Member News

Con Edison Updates Clean Energy Progress in Annual Sustainability Report


Con Edison released its annual sustainability report, in which it outlines its progress in developing the energy infrastructure to support a transition away from carbon-emitting fossil fuels. By the end of 2023, customers of the company’s utilities, Con Edison Co. of New York and Orange and Rockland Utilities (O&R), had installed 822 MW of renewable power capacity. Further, its energy efficiency programs provided customers with more than $304 million for making upgrades to their homes and businesses.


Read the article

“Good Enough” Isn’t Good Enough: The Case for Digitizing Rates


There is a reason they call them complex rates. Comprehending modern, i.e. complex, rate structures can take up to trillions of calculations. And the resulting rates must then be marketed to customers clearly and in a way that ensures a positive experience. Then there is the billing of those rates, which can’t be done in the utility’s existing CIS without millions of dollars in system customizations that can take a long time to implement. It’s no easy task.


Read the article

The Smart Energy Consumer Collaborative Shares its Three Key Themes for 2024


As American consumers become more in tune with the household energy usage data that’s now widely available from smart home and smart grid technologies, the possibilities of what they can achieve with electricity become more top of mind, finds a new report from the Smart Energy Consumer Collaborative (SECC), a nonprofit organization that works to learn the wants and needs of energy consumers in the United States and Canada.


Read the article

CPS Energy Taps Oracle to Modernize its 20-Year-Old Software Systems


The CPS Energy Board of Trustees voted to approve a contract selecting Oracle as the vendor for the utility’s new Enterprise Resource Planning (ERP) platform. The announcement marks the next step in CPS Energy’s efforts to modernize its 20-year-old business operating system with Oracle’s integrated utility platform. The approved contract for the software is valued at $70 million.


Read the article

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Industry News

Solar Is About to Get a Lot More Affordable for Low-Income Households


The Biden administration is making a historic $7 billion investment in solar initiatives for low-income families. The funding will help nearly half of U.S. states to create such programs for the first time – and enable the other half to build on existing progress. To celebrate Earth Day on Monday, the White House and the Environmental Protection Agency announced 60 winners of the Solar for All grant competition.


Read the article

Department of Energy Report Suggests Solutions to Meet Growing Electricity Demand


The U.S. DOE has outlined a wide array of solutions to address increased electricity demand on the nation’s power grid while continuing to reduce emissions. The report affirms that investing in all technology solutions, including clean energy generation and storage, transmission expansion and enhancement, and efficiency and demand management tools, can provide ample, reliable and secure power in an age of rising electricity demand without having to rely on older, dirtier technologies.


Read the article

GM Energy Rolls Out its First Vehicle-to-Home EV Charging Products


General Motors’ first vehicle-to-home charging products are now available to residential customers through its new subsidiary GM Energy, the automaker announced last week in a press release. GM Energy’s V2H charging bundle includes the necessary hardware to enable the transfer of energy between a compatible Ultium-based GM electric vehicle and a properly equipped home.


Read the article

Need Help Breaking Up with Fossil Fuels? Ask an “Electric Coach”


David Stile knew his air conditioner wasn’t long for this world. It was already 24 years old — ancient for an AC – and he wanted to replace it before it broke. The project would come with hassle and expense, but in it, Stile also saw an opportunity. He could switch over to a heat pump. That way, he’d get a new AC and heater in one fell swoop – and slash his home’s carbon pollution too.


Read the article



The post April 26: Con Edison Updates Clean Energy Progress appeared first on Smart Energy Consumer Collaborative.

]]> 2024 State of the Consumer Webinar https://smartenergycc.org/2024-state-of-the-consumer-webinar/?utm_source=rss&utm_medium=rss&utm_campaign=2024-state-of-the-consumer-webinar Wed, 24 Apr 2024 19:47:02 +0000 https://smartenergycc.org/?p=31955 The post 2024 State of the Consumer Webinar appeared first on Smart Energy Consumer Collaborative.

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Webinar

2024 State of the Consumer



Replay the webinar
2024 State of the Consumer



In 2023, the Smart Energy Consumer Collaborative (SECC) conducted consumer research studies on electrification, the smart grid and renewable energy – plus Snapshot Surveys on energy burdens, outages and more. During this Research Brief Webinar, SECC's Deputy Director Jason McGrade revealed the three major themes on today’s consumers that emerged from this research.

Following Jason's discussion of each theme, guest speakers from Opinion Dynamics, ICF and Touchstone Energy shared additional research findings and utility case study examples that relate to the three themes from the “2024 State of the Consumer” report.

Recommended Resources


The post 2024 State of the Consumer Webinar appeared first on Smart Energy Consumer Collaborative.

]]> April 19: Opinion Dynamics to Support Development of Clean Heat Standard https://smartenergycc.org/april-19-opinion-dynamics-to-support-development-of-clean-heat-standard/?utm_source=rss&utm_medium=rss&utm_campaign=april-19-opinion-dynamics-to-support-development-of-clean-heat-standard Fri, 19 Apr 2024 15:11:39 +0000 https://smartenergycc.org/?p=31949 The post April 19: Opinion Dynamics to Support Development of Clean Heat Standard appeared first on Smart Energy Consumer Collaborative.

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April 19

Opinion Dynamics to Support Development of Clean Heat Standard


Top consumer smart energy news hand-selected and brought to you by the Smart Energy Consumer Collaborative.

Member News

Opinion Dynamics to Support Vermont in Developing a Groundbreaking Clean Heat Standard


Opinion Dynamics has been selected by the Vermont Public Utility Commission to support the development of the Vermont Clean Heat Standard. As the technical consultant to the Commission, Opinion Dynamics will be responsible for developing clean heat measure characterizations and aiding the Technical Advisory Group (TAG) and the Vermont Public Utility Commission in designing and implementing the standard.


Read the article

Virtual Peaker

Lowering Barriers for Virtual Power Plant Programs


A recent Department of Energy (DOE) report found that by deploying between 80 to 160 gigawatts of virtual power plants by 2030, U.S. grid capacity could expand to support ongoing global electrification efforts. This strategy can in turn defer the more than $2.5 trillion in upgrades by 2035 needed for the U.S. grid, resulting in lower bills for customers while enhancing energy security and grid resiliency.


Read the article

Snohomish County PUD Unveils Pilot Program for Tree-Planting Projects


Washington State’s Snohomish County PUD recently announced the launch of Tree Relief for Energy Efficiency Power, a pilot program designed to provide funding support for selected tree-planting projects in public green spaces and urban areas. The goal of these projects is to help promote energy efficiency by reducing the heat retention of buildings and pavement to mitigate air conditioning loads.


Read the article

CLEAResult

CLEAResult Report Showcases 133 Million Metric Tons of CO2 Averted Since 2003


This week, CLEAResult released its 2023 Sustainability Report, detailing the significant impact of the company’s commitment to emissions-reducing solutions in the U.S. and Canada. Since its founding in 2003, CLEAResult has averted a remarkable 133 million metrics tons of CO2. The report contains comprehensive insights into CLEAResult’s climate impact, including greenhouse gas (GHG) emissions across all scopes, and highlights the company’s commitment to diversity, equity and inclusion.


Read the article

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Industry News

This New Tool Makes it Easier to Crunch the Costs of Energy Upgrades


A new free tool for contractors and other energy professionals aims to pin down the economic and climate benefits of electrifying homes and commutes – a calculation typically hard to come by. While figuring out the upfront costs of upgrades such as heat pumps is routine for energy pros, estimating their impact on emissions or on a household’s utility bills is much more challenging.


Read the article

California’s Virtual Power Plant Potential Is High, New Report Says


California’s market potential for virtual power plants (VPPs) could hit 7.5 GW by 2035, exceeding 15 percent of peak demand and five times the existing capability, according to a new report from the Brattle Group prepared for GridLab. The report argues that VPPs could create consumer savings of $550 million per year in California by 2035.


Read the article

Illinois Gives $1.6 Million Boost to Justice-Focused Community Solar Projects


Thanks to a new infusion of state funding, three projects benefiting traditionally under-resourced Black, Brown and Indigenous communities in the greater Chicago area have taken one important step closer to fruition. Last week, the Illinois Climate Bank unanimously passed a resolution to authorize loan funds of up to $1.6 million for three community-based solar projects owned by Green Energy Justice Cooperative.


Read the article

Chart: Which U.S. States Generate the Most Solar and Wind Energy?


Renewable energy is surging remarkably in the U.S., with solar and wind power installations springing up across the country. A new report from Climate Central tracks the meteoric growth of these clean energy sources over the past decade, painting a clear picture of which states are emerging as renewable powerhouses.


Read the article



The post April 19: Opinion Dynamics to Support Development of Clean Heat Standard appeared first on Smart Energy Consumer Collaborative.

]]> Research Release: “2024 State of the Consumer” https://smartenergycc.org/research-release-2024-state-of-the-consumer/?utm_source=rss&utm_medium=rss&utm_campaign=research-release-2024-state-of-the-consumer Wed, 17 Apr 2024 17:33:37 +0000 https://smartenergycc.org/?p=31900 The post Research Release: “2024 State of the Consumer” appeared first on Smart Energy Consumer Collaborative.

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LATEST NEWS

Research Release: “2024 State of the Consumer”

April 17, 2024
Latest News


Topics
Research, State of the Consumer


Press Release



Read It Here


New report provides actionable takeaways to help energy industry stakeholders better align programs and messaging with consumers’ needs

As American consumers become more in tune with the household energy usage data that’s now widely available from smart home and smart grid technologies, the possibilities of what they can achieve with electricity become more top of mind, finds a new report from the Smart Energy Consumer Collaborative (SECC).

According to the “2024 State of the Consumer” report, a meta-analysis of SECC’s 2023 research agenda, there is also a noticeable correlation between engagement with usage data and trust in electricity providers. Consumers who actively engage with their energy usage data tend to have higher levels of trust and satisfaction, and this trend is particularly pronounced among electric vehicle (EV) drivers, indicating the importance of informed consumer engagement in fostering positive relationships between consumers and providers.

In 2023, SECC’s research agenda included three major studies – “Electrification at Home and on the Road”, “Customer Satisfaction and the Smart Grid” and “Renewables: Engaging Consumers in the Clean Energy Transition” – plus three installments of the new Smart Energy Snapshot Surveys, short-form, nationally representative surveys designed to quickly capture Americans’ thoughts on timely energy-related topics. Last year, the Snapshot Surveys covered topics ranging from energy affordability to demand response to power outages.

The “2024 State of the Consumer” report begins with an overview of the key findings and takeaways from SECC’s 2023 consumer research studies, while the second half of the report shares three big-picture themes on energy consumers that emerged from this research:

  1. Consumers demonstrate a strong affinity for the practical advantages of electricity, both at home and on the road.
  2. Consumers show signs of anxiety over cost and reliability.
  3. Consumers are poised to be active participants in grid modernization.

Member organizations can download the new report here, and it is available to the media on request. In addition, SECC’s Deputy Director Jason McGrade will be hosting a one-hour webinar on the report’s highlights on Wednesday, April 24 at 1 p.m. (ET) with additional insights from guest speakers with Touchstone Energy, ICF and Opinion Dynamics.

More Info


2020 Howell Mill Road NW
Suite D-260
Atlanta, GA 30318
(844) 644-0107

Press inquiries, please contact Jonathan Field.

The post Research Release: “2024 State of the Consumer” appeared first on Smart Energy Consumer Collaborative.

]]> 2024 State of the Consumer Report https://smartenergycc.org/2024-state-of-the-consumer-report/?utm_source=rss&utm_medium=rss&utm_campaign=2024-state-of-the-consumer-report https://smartenergycc.org/2024-state-of-the-consumer-report/#comments Tue, 16 Apr 2024 17:34:19 +0000 https://smartenergycc.org/?p=31902 The post 2024 State of the Consumer Report appeared first on Smart Energy Consumer Collaborative.

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  • Full Report Members Only

2024 State of the Consumer Report


  • A meta-analysis of SECC’s 2023 research
  • Insights on renewables, smart grid and more
  • Highlights major consumer trends
  • Includes new Snapshot Survey findings
  • Actionable takeaways for stakeholders

Author:
Date: April 16, 2024
Topics: Consumer Data State of Consumers
Resource Type:

Download a copy of the “2024 State of the Consumer” report, a meta-analysis of SECC’s 2023 consumer research studies and Smart Energy Snapshot Surveys that provides a big-picture look at the needs and wants of today’s energy consumers.

The report begins with an overview of the key findings and takeaways from SECC’s 2023 studies on electrification, renewable energy and the smart grid. The second half of the report shares three key themes on energy consumers that emerged from this research.

Recommended Resources


The post 2024 State of the Consumer Report appeared first on Smart Energy Consumer Collaborative.

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