November 2022
Member Spotlight
Throughout 2022, SECC will recognize one member every month, providing an organizational profile and highlighting the member's accomplishments in the smart energy space.
About Virtual Peaker
Virtual Peaker is a cloud-based distributed energy company that empowers modern utilities to build the grid of the future and meet global decarbonization goals. The SaaS company’s platform offerings unify all aspects of DER management, seamlessly connecting DERMS to customer engagement and load forecasting.
Virtual Peaker is headquartered in Louisville, Kentucky but is a remote-first company that employs industry experts from across the country. Thanks to a recent $16.6 million venture funding round led by global technology and sustainability investors, Virtual Peaker is leading the transformation to a more sustainable electric grid alongside its forward-thinking utility clients and network of partners.
End-to-End DER Management Solutions for the Modern Utility
The only adaptable, self-service energy management platform designed to turn any utility into a modern, customer-centric and decentralized organization, Virtual Peaker helps clients across the country optimize the benefits of distributed energy resources and their impact on the grid with three platform suites.
The platform software unifies all aspects of DER program management, like enrollment, device monitoring, device control, forecasting, event messaging, incentive delivery and ongoing customer engagement in one, easy-to-use platform. Virtual Peaker’s three platform suites (Shift, Relay and Envision) are integrated to work seamlessly together. Modular by design and developed to continuously evolve with new features and functionality in a rapidly changing energy landscape, our platform is complete with a user-friendly interface built with utility needs in mind.
DERMS: Simplified DER Management and Control
Central to Virtual Peaker’s offerings, the DERMS suite, Shift, helps utilities manage residential electric demand by connecting distributed energy resources for residential demand response programs to reduce costs and peak load.
With an integrated enrollment management framework built directly into the utility interface, utilities easily manage demand response program enrollment, control and analytics from multiple equipment manufacturers – from thermostats, batteries, hot water heaters, EV chargers and EV telematics. Shift enables utilities to manage the complete lifecycle of DERs and take control of their DER strategy with real-time, device-level data all while gaining insights from normalized, aggregated analytics to assess program performance.
Customer Engagement: Build Trust and Boost Participation
Relay, Virtual Peaker’s customer engagement suite, is built for utilities to leverage DER programs to boost customer interactions and foster relationships built on trust through innovative technologies and seamless customer engagement features.
Having the ability to engage customers quickly and effectively, can make all the difference when it comes to the success of demand response programs. Virtual Peaker’s customer engagement tools make it simple to utilize branded materials to promote and drive enrollment, engagement, and participation. Relay customers have access to a variety of features, from the Homeowner Application, Message Center or Incentive Processing tool, to create mutually beneficial experiences for their organization and their customers.
Demand Forecasting: Peak Load Preparation Has Never Been Easier
Virtual Peaker’s load forecasting suite, Envision, uses machine learning approaches to inform smart purchasing decisions. This suite ensures customers understand their load profile with accuracy, allowing them to increase resiliency and flexibility while significantly reducing costs.
Envision’s seamless integration with Shift takes forecasting from information to actionable insights. The combination of suites synthesizes multiple data sources and allows for the scheduling of corresponding events, and more, all within the same platform. Not only that, Envision provides comprehensive data and access to all the insights in one accurate, easy-to-read command center. From comprehensive weather forecasts to past and present load shed, Envision has it covered.
For more information, visit www.virtual-peaker.com and follow the company on LinkedIn and Twitter.
