Advancing the Modern Energy Consumer

The “Advancing the Modern Energy Consumer” white paper highlights successful utility programs and services for residential and small business customers for each of the six themes from SECC’s “2021 State of the Consumer” report.

Download your copy of the white paper to discover what’s working in the customer-centric energy transition from a range of electricity providers, including Tennessee Valley Authority, Ameren Illinois, Austin Energy, National Grid, SMUD, North Carolina’s Electric Cooperatives and more.

Highlighted examples include a smart thermostat campaign for lower-income consumers, a rooftop solar education program, a demand response program paired with smart home technology, a virtual energy coaching initiative and a smart neighborhood pilot program.