2020 Best Practices Awards

SECC’s Best Practices Awards recognize leadership from electricity providers (including IOUs, public power utilities and retail electricity providers) in the shift to a more consumer-focused energy ecosystem. They focus on real examples of engagement and education success and provide a blueprint for other providers (and their industry partners) to follow.

By focusing on applicable insights, thought leadership and innovation, it is our hope that these awards spark real and considerable change within the utility industry.

2020 Best Practices Awards Banner - 600x600

After receiving a record number of nominations in the fall of 2019, the 2020 award winners were selected by an independent advisory panel of seven experts from a wide range of energy industry stakeholders.

The six winners of

the third annual Best Practices Awards are:

Product Innovation Award

ComEd

ComEd has been awarded the Product Innovation Award for the Bronzeville Community Microgrid, a 7-megawatt microgrid that’s providing increased sustainability and resilience to the Bronzeville community and the broader service territory.

Honorable Mention: DTE Energy

Culture Transformation Award

CPS Energy

CPS Energy has been awarded the Culture Transformation Award for President & CEO Paula Gold-Williams’ People First philosophy that has reinforced the utility’s focus on its customers, community and employees.

Honorable Mention: Austin Energy

Consumer Engagement Award

National Grid

National Grid has been awarded the Consumer Engagement Award for its first-of-its-kind online solar marketplace that’s helping consumers learn about and confidently purchase solar and storage for their homes.

Honorable Mention: Hawaiian Electric

Underserved Markets Award

Austin Energy

Austin Energy has been awarded the Underserved Markets Award for its energy efficiency programs, including the HVAC Tune-Up and Smart Thermostat offering, that are helping multifamily renters and lower-income consumers save on their energy bills.

Honorable Mention: Ameren Illinois

Consumer Education Award

Puget Sound Energy

Puget Sound Energy has been awarded the Consumer Education Award for its Up & Go Electric education and outreach campaign that’s helping consumers learn about the benefits of driving an electric vehicle.

Honorable Mention: Fayetteville Public Works Commission

SMB Engagement Award

Pepco/Delmarva Power

Pepco/Delmarva Power has been awarded the SMB Engagement Award for the Small Business Energy Savings Program, which uses a combination of advanced technologies, innovative outreach and generous incentives to help small business owners save on their energy bills.

Honorable Mention: CPS Energy

More information on the winners can be found in the 2020 Best Practices Guide. In addition, two webinars were held in the first half of 2020 with 15-minute presentations from each of the six winners - Part I & Part II.

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