Wednesday, October 4
*All times in Eastern Time Zone
Welcome to the 2023 Members Meeting & Fall Workshop, hosted at the Red Ventures campus! Stefan Valley, President, Home and Energy at Red Ventures, will welcome attendees.
This session will then provide an overview of SECC's recent research and education work, such as a new report focused on renewable energy and resources for consumers to better understand different rate plans.
Customer expectations are changing. As customer preferences evolve, it's not enough for utilities to meet them in the middle. Utilities must be forward thinking and keep the customer as the focal point as they design new programs. In this keynote address, Lon will discuss Duke’s approach to designing new offers to facilitate a fulfilling and individualized customer journey that helps the environment and the grid.
Learn more about how utilities are developing new rate plans that are captivating the attention of consumers.
Each year, we honor a few select members that stand out in their achievements with SECC.
Form new connections within SECC’s diverse group of members.
Have you ever wished consumers just knew certain things about energy? Learn from our panel of experts how utilities and other stakeholders are working to empower consumers in this ever-changing energy landscape.
Hear from your peers as they showcase how their organizations are empowering consumers for an electric transportation future.
The current Board of Directors is introduced, and board candidates share the reasons why they are well positioned to serve in the organization’s leadership. Attendees cast their votes, and the newly elected board members are formally instated.
SECC’s President & CEO Nathan Shannon will explain the goals of our breakout sessions and provide a preview for day two.
Let your voice be heard and influence the work that SECC will deliver in 2024. This breakout session will provide attendees the opportunity to discuss the ways to collectively understand consumers, grow consumer knowledge around smart energy initiatives and expand SECC’s stakeholder engagement efforts.
Thursday, October 5
Red Ventures collaborates with regulated utilities and deregulated energy retailers and serves as a trusted source of information for consumers looking to get energy updates, tips and insights through its CNET.com website. With a focus on empowering consumers to optimize their homes, this panel aims to share best practices and lessons learned in developing partner and consumer solutions. The discussion will cover topics such as generating awareness, personalizing product recommendations, and enabling consumers to take action in making informed energy choices. Additionally, the panel will explore the pivotal role of AI in shaping the future of energy connections, discussing its potential impact on the industry and highlighting current examples of AI integration.
This panel will provide further examples about how consumers are responding to demand response programs and grid resilience efforts.
See how utilities are educating consumers around renewable energy efforts while lowering energy burdens and advancing energy equity.
We’ve talked about the strategic possibilities, and now it’s time to align on specific actions for the coming year. This session will help committees to set their agendas for 2024 in a fun, interactive setting.
