Case Studies on Innovative Customer Programs

During this Peer Connect Webinar, two electricity providers – MCE, a Community Choice Aggregation agency in California, and EnergyUnited, an electric cooperative in North Carolina – discussed their innovative programs for residential customers.

First, Grace Peralta-Beasley, Senior Customer Programs Manager at MCE, discussed the LIFT pilot program that is helping residents in income-qualified multifamily properties decarbonize, lower their energy burdens and improve their quality of life through the electrification of space and water heating.

Then, Nikolai Robles, Energy Services Project Engineer at EnergyUnited, and Shadea Mitchell, Director of Client Marketing at Virtual Peaker, discussed the Peak Time Perks program that engages EnergyUnited cooperative members in reducing energy consumption during peak periods.