Empowering Consumers Through the Energy Transition

The “Empowering Consumers Through the Energy Transition” paper highlights successful utility programs, services and strategies for residential and small-and-medium business (SMB) customers centered around the key themes explored in SECC’s “2023 State of the Consumer” report.

The paper shares real-life examples from electricity providers across the United States, such as DTE, Cobb EMC, Salt River Project, Xcel Energy and others, organized by what’s broadly available to consumers today, what’s being tested through pilot programs and what’s being envisioned for the next era of energy.

Highlighted examples include an analytics-driven time-of-use (TOU) rate transition, an electric vehicle (EV) charging rebate program, a fleet electrification program for small business customers, an equity-focused decarbonization strategy, a free LED light bulb promotion for lower-income customers and much more.